Thank you for shopping at SYLARIONEX. We strive to ensure that our customers are completely satisfied with their purchases. However, if you are not entirely satisfied with your purchase, we're here to help.
Certain items are exempt from being returned, including:
To initiate a return, please contact our customer service team at [email protected] with your order number and the reason for your return. Our team will provide you with a return authorization and instructions on how to proceed.
Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].
If you have any further questions about our Returns Policy, please don't hesitate to reach out to us.